Cloudways Hosting Review 2022 – Plans, Features & More

Last Updated on November 10, 2022

Cloudways is one of the biggest hosting providers that offers the balance between affordability and functionality and also allows the management of cloud-based WordPress hosting.

Cloudways serves as a platform-as-a-service and offers promising cloud server features which users can use to scale hosting resources as their website grows.

If someone is still unsure about choosing Cloudways hosting, the providers ease down that decision by offering a three-day free trial to test their platform. 

Although Cloudways might seem like a bang-for-money hosting provider, there are various drawbacks, which we will discuss in detail in this Cloudways hosting review.

To start the Cloudways hosting review, let’s first take a look at its pros and cons:

  • 24/7 live chat customer support
  • Flexible hosting plans
  • SSD-based hosting and built in-caches
  • Tools for team collaboration
  • Several security features, such as IPs, SSL, and SiteLock protection
  • 100% uptime guarantee
  • Remote team collaboration tools

  • Doesn’t include Email Hosting
  • Complicated UI design

Cloudways Hosting Plans

Unlike other hosting providers that share their WordPress hosting with VPS or other dedicated server environments, Cloudways offers pay-as-you-go hourly packages that are charged for the amount of time they have been used. For example, if a user uses a package for ten days a month, they will be only charged for those ten days.

The monthly hosting plan in Cloudways starts from $10 and scales upwards to $1,035. Although the high-end plan of Cloudways includes SMB-friendly liquid web and a wild ram of 512 GB, it outclasses many web hosts’ most powerful plans. However, if you prefer hourly billing, then you can start this plan with just over $0.01 and scale up to $1.43.

E-Commerce and Security

Various popular e-commerce tools are available in the Cloudways app library, including the popular Magento and Prestashop platforms, to create attractive online stores within a few minutes.

As for security, Cloudways releases time-to-time updates to its firmware and to its operating system. Moreover, Cloudways offers a free Secure Socket Layer (SSL) certificate for data protection. Furthermore, it offers Rackspace email, which comes with Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) for added security.


Website uptime is one of the most important factors in a hosting service because when your website is down, customers and clients won’t be able to access your products and services, which may prove to be a big loss.

However, that is not an issue with Cloudways, as it offers excellent uptime. As a matter of fact, Cloudways is one of the most stable hosting providers and offers uptime that hardly goes down even once. The uptime stability of Cloudways is the same in all of its hosting plans.

Customer Service

Cloudways offers 24/7 live customer service, meaning no matter what the clock says, you will be able to reach their support for guidance. There’s a catch, though, if you want to speak to their human customer support, then you will need to fill out a form in order to request a call.

While the call support may take some time, you can get in a live web chat with their customer service representative to get immediate answers. The customer service of Cloudways is reliable and replies to customer queries within queries.

The knowledgeable customer support team of Cloudways can be used to quickly solve any queries related to their services.

Moreover, the company offers a money-back guarantee of 30, 60, and 90 on its different plans. The customer service offers simple yet detailed solutions and is times better when compared with other hosting providers that offer a bot as their customer support.

Cloudways Hosting Plan Features

Cloudways Hosting Pricing
Image Source: Website Planet

Cloudways is a company that you can count on to keep your site up and going. All the hosting plans of Cloudways have fast setup times, excellent web-based customer support, and fantastic uptime. Additionally, the web host of Cloudways is focused on its services and stays true to the features offered.

The basic hosting plan of Cloudways includes 10 GB RAM, 25 GB of storage, 1 Core processor, and 1 TB. The features of Cloudways hosting plans upscale, and new ones get included in the bigger packages.

Cloudways also allows users to configure the specifications of their desired server directly from the hosting control panel.

The key features of Cloudways hosting are:

  • Staging sites
  • Free WordPress performance plugin called Breeze
  • Site Cloning
  • Free SSL certificate
  • Built-in Content Delivery Network (CDN)
  • SMTP at the server level of transactional emails
  • Bot protection
  • Con job management
  • Server monitoring
  • Options to add team members for collaborations
  • One-click application force stop

Cloudways Console

Cloudways console offers various settings, including server management. While the other features of the Cloudways console allow users to manage the following:

Security: It keeps a log of the “white list” IP addresses which users can use to gain access to their servers.

Monitoring: Cloudways offers users to monitor their servers which is perhaps the best feature in Cloud hosting solutions. Users can monitor their incoming traffic, Idle CPU, and Reads per second in the Cloudways monitoring area.

Handle Traffic Surges: What can be worse than paying for an ad, getting loads of traffic, and then getting your site go down because it cannot handle all the load? However, with Cloudways, this isn’t an issue as it uses vertical scaling, which users can adjust to allocate server resources at any time with a few clicks. This feature comes in handy when your site experiences a traffic surge, and Cloudway’s “Pay as you go” offer also comes in handy if the user’s site experiences scaling for a short period of time.

What Makes Cloudways Stand Out?

Cloudways Hosting offers a full suite of e-commerce features designed to make selling online a breeze. The company hosts over 10,000 eCommerce sites in the world.

Moreover, Cloudways boasts 100% reliability with fast loading speed with the combo of Memcached, Apache, Varnish, and Nginx.

Cloudways also allows users to set automatic backup for cloud server images. After setting it up, the server will make automatic backups on a daily basis. Users can also change their backup anytime they want with a few clicks.

Is Cloudways Good for Beginners?

Yes, Cloudways hostings are one of the best for beginners as its features do not lie shells within shells, and the reliable customer is also there to guide beginners through their queries.

Is Cloudways Good for WordPress?

Yes, Cloudways hostings are excellent for WordPress and include a number of WordPress-specific tools, such as staging sites, server-level caching, and various others for free.

To Conclude

Cloudways is one of the best functional and affordable hosting providers that start their service right off the bat.

Although Cloudways leverages powerful servers and easy-to-set-up web hosting, it does not offer web email and domain registration.

Even though its basic hosting plans are dirt cheap, it allows users to pick up its “Pay as you go” feature, which helps them to test their endeavours. Moreover, the services of Cloudways are some of the best, and unlike other hosting providers, Cloudways stays true to its offers.

To sum it up, Cloudways is a reliable hosting provider that both beginner and experienced web developers can use to make their desired websites. Moreover, Cloudways offers a three days free trial which is more than enough to test its features and functions and be sure whether it is worth spending money on or not.

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